RESERVATION POLICY - Asomoo.Net

Terms and conditions for the use of the website www.travels1a.com

1. Acceptance of the terms and conditions

Thank you for choosing the services of www.travels1a.com. Website and Registered Trademark of PRICE RES, SAPI DE CV, hereinafter referred to as the “SITE”, by having access to this website, the “SITE”, you accept these terms and conditions, so you should review them carefully before continuing . In the event that the “USER” does not agree to be bound by these terms and conditions, they must immediately suspend their use and not access the “SITE”. The terms and conditions set forth in this document are subject to change without prior notice.

2. Definitions

For all purposes of the Terms and Conditions established herein, the following definitions shall be understood:

Travel Agency (Operator) – PRICE RES, SAPI DE CV company, which contracts and / or acts as an intermediary through its Reservation page www.pricetravel.com.mx, for the benefit of a “USER”, with respect to the tourist services provided directly by a final SUPPLIER, hereinafter this company will be called “TRAVELS 1A”.
Website – www.travels1a.com.- Website owned by Price Res, SAPI de CV, who acts as an intermediary, offering the “USER” via the internet, the various tourist services that are provided directly by a SUPPLIER, as thereafter it will be called the “SITE”.
User or client – Person who uses the “SITE” www.travels1a.com., In order to make use of the intermediation and reservation engine of “TRAVELS 1A”, in order to enjoy any of the tourist services provided by directly by the final SUPPLIER, hereinafter referred to as “USER”.
Provider – Individual or legal entity that directly provides tourist services to the “USER”, contracted, reserved or acquired by the latter through the intermediation and reservation engine of the “SITE” www.travels1a.com.

3. Purpose

It consists of the INTERMEDIATION that will exist between the TRAVELS 1A site www.travels1a.com., The “USER” and the SUPPLIERS, where www.travels1a.com for the purposes of these Terms and Conditions, will act solely and exclusively as INTERMEDIARY , from its operations center located in the City of Cancun, Quintana Roo, providing the “USER” through its “SITE”, but not limited to, the reservation service for land and air transportation; Reservation in hotels and lodging establishments; Reservation of travel packages; Automobile reservation; excursions, cruises, among others, so once the reservations are confirmed to him “USER” by www.travels1a.com containing the tourist services chosen by the “USER” (according to their availability),

4. Reservation policies

The rates shown on the “SITE” Web www.travels1a.com., Will be maintained only in the event that the user reserves and complies with the specified payment policies, otherwise the rates may vary. A reservation is considered complete when the “USER” has provided all the necessary information and has the confirmation number. At the time of booking, the “USER” authorizes TRAVELS 1A to validate the card details provided during the transaction and expressly confirms that they are aware of and accept the Terms and Conditions, as well as the privacy policy of TRAVELS 1A. All reservations are subject to availability at the time of processing your request. In some cases, Availability must be verified directly with the SUPPLIER’s reservations department before being able to confirm the reservation to the USER. TRAVELS 1A will take a maximum of 24 Hours to carry out said availability check and confirmation. In order to avoid setbacks, the “USER” must save his reservation number in order to print the travel support documents that PRICETRAVEL will issue him.

If the “USER” wishes to change or cancel his reservation, he must contact any of our PRICETRAVEL Call Center Advisors, mentioning his reservation number. PRICETRAVEL suggests that you carefully read the clause corresponding to the CANCELLATION POLICIES. Any change of reservation is subject to availability and re-quotation of rates. For more information, the “USER” should contact the Travel Advisor of our TRAVELS 1A Call Center (Reservation Center), mentioning their reservation number. Every reservation confirmed firmly by TRAVELS 1A provides a confirmation, which must be kept by the “USER” at all times.

5. Payment policies

The total amount corresponding to your reservation will be charged immediately by TRAVELS 1A to the credit card data that The “USER” provides for this purpose, as long as the status of your reservation shows that it is confirmed, and will appear in your status of It has the legend: TRAVEL 1A or with the legend equivalent to the SUPPLIER, except in some reservations that include airline tickets where two charges may appear. (a) The first for the cost of the plane tickets and (b) the second for the other reserved services, such as: Hotel, transfers, taxes, fees and others. These charges will be reflected with the legend TRAVEL 1A, with the legend AUTHORIZATION NUMBER, DEFERRED CHARGE, or with the legend equivalent to the SUPPLIER and the name corresponding to the “AIRLINE” or SERVICE PROVIDER.

For the payment of your reservation, we accept Visa, Master Card and American Express Credit Cards. If the “USER” does not have any of these credit cards, he can send us a bank transfer by contacting our Travel Advisors.

The rates published on our “SITE” are quoted in various types of currencies, which are duly specified at the time. Rates in Mexican Pesos will be charged in Mexican Pesos. In the case of any other type of currency, the amount of the transaction will be converted to US Dollars at the exchange rate in effect on the date of the transaction.

TRAVELS 1A informs you that some banks and credit card issuers impose charges for international operations, which may vary from time to time, in addition to any taxes required according to applicable law. If you are making a reservation with a PROVIDER outside the Dominican Republic using a RD credit or debit card, your Bank can convert the amount to be paid to your local currency and charge you a conversion fee. Also, the exchange rate used by the bank may be different from the rate shown in our currency converter. This means that the amount entered in your credit card statement may be in Mexican pesos and be a different amount than that shown on the billing summary page for a reservation made on the “SITE”.

When consulting your travel itinerary, you can also consult the billing section and generate the corresponding tax invoice.

Surveillance and review of the information provided by the “USER” at the time of payment of the services

TRAVELS 1A, through its Risk Verification Department, may monitor and review a reservation made by the “USER” when it is considered high risk. It will be considered that a reservation is of high risk, when the TRAVELS 1A system detects that the data provided by «THE USER» at the time of making the payment of your reservation is false or incorrect or the institution issuing the credit card detects any discrepancy in the data entered by the “USER”.

In such a situation, TRAVELS 1A will immediately contact “THE USER”, in order to collate and validate the information provided by him. In the event that “THE USER” does not validate the requested information, TRAVELS 1A will proceed to cancel the reservation and make the corresponding refund.

6. General cancellation policies

TRAVELS 1A reserves the right to contract on behalf of the “USER”, the services to which it refers and which are specified in these Terms and Conditions precisely in the quality and / or contracted categories, in terms of carriers, hotels and leasing companies of cars refers, regardless of the ultimate provider of the services, unless it is expressly agreed that these will be provided invariably by a specific SUPPLIER. In case of modification of the direct PROVIDER of the service, this will be provided by another of equivalent quality, if the “USER” makes use of the service, it will be understood that he consented to said modification and no claim, compensation or reimbursement will proceed. Once TRAVELS 1A receives from The “USER” the amount of the contracted services, be they air, land,

Once the air tickets have been issued in favor of The “USER”, TRAVELS 1A is not responsible for any change of itinerary, or for any change or error in data provided by The “USER” for the issuance of air tickets, as may be the case names, surnames, ages, sex, dates, routes, airlines, classes, categories, among others.

Therefore, TRAVELS 1A, informs the “USER” of the General Cancellation Policies of the tourist services that it offers through its “SITE”:

a) For Hotel + Flight Package Cancellation:

Airline tickets are not refundable or transferable to another person or airline, except in the event of the death of the passenger.
The hotel and transportation reservation is subject to the applicable penalties according to the day the cancellation is requested.
If you do not request modifications before the start of the trip, the reserved services are valid only for the dates specified in the reservation voucher.

b) For Cancellation of Air Transport Reservations:

When completing a flight reservation, whether in package or flight only, the charge to the credit card of the «USER» is instantaneous, in order to be able to issue (or generate) the PROVIDER ticket, generating a confirmation number, therefore that once the ticket is issued, it has the following restrictions:

Tickets issued are non-refundable.
Tickets are not transferable to another person or to another airline.
All changes in the date and time of the flight generate extra charges and are subject to availability.

For date and time changes on plane tickets:

If the “USER” needs to change the time or date of his flight, he must contact the Travel Advisor. All changes are subject to availability. The sooner you request the change, the more likely you are to find available seats on another flight.

Additional charges for ticket changes depend on the dates on which the “CUSTOMER” wishes to travel, the policies of each airline and the demand for each flight.

c) For Cancellation of Hotel Reservations:

At the time of entering their general data in the selected Hotel, to generate the reservation, the “USER” may consult the link (link) called Reservation Policy, the cancellation terms and conditions applicable to the selected Hotel, notwithstanding the foregoing , TRAVELS 1A informs you of the General Policies for Cancellation of Hotel Reservations:

Cancellations made 15 days or more before the arrival date apply a 10% charge.
Cancellations made 3 to 14 days before the arrival date apply a charge of 2 nights.
Cancellations made 0 to 2 days before the arrival date apply a 100% charge.
If the room is marked as non-cancellable, non-refundable or similar, a 100% penalty applies regardless of the date on which the cancellation is requested.

Cancellation policies may vary depending on the hotel, time of year or type of room. The “USER” can review the specific policy that applies to the selected hotel during the reservation process.

Cancellations in high season and holidays:

Christmas, New Years, Easter, summer, and holidays such as February 5, May 1, September 16, November 20 and dates designated by the hotels.

Reservations canceled 30 days or more before the arrival date have a 10% charge
Reservations canceled from 15 to 29 days before the arrival date, have a charge of 2 nights
Reservations canceled less than 15 days in advance have a 100% charge

If you have to leave the hotel before the end of your stay (early departure), or do not show up at the hotel (known as a no show) it is considered a cancellation and no refunds apply. If you reduce the number of guests after the reservation is paid, it is the hotel’s decision to apply penalties or refunds.

d) For Cancellation of Reservations of Tours and / or Ground Transportation:

At the time of booking, the applicable cancellation policies for the Tours or Ground Transportation in question, a link (link) and a checkbox (acceptance box) will appear on your screen that you must activate in order to continue with your reservation and Find out about the general cancellation policies, notwithstanding the foregoing below, we inform you of the general cancellation policies for Tours and / or Ground Transportation:

Tours:

Cancellations made 3 days or more before the scheduled tour time will apply a 10% charge.
Cancellations made 0 to 2 days before the scheduled time for the tour, a 100% charge applies.
Refunds do not apply if you do not show up at the agreed meeting point to start the tour or to transport you to the place where you will take the tour.
All modifications are subject to availability and authorization of the SERVICE PROVIDER.

Some tours and activities are not subject to cancellation.

Transportation:

Cancellations made 3 days or more before the arrival date apply a 10% charge.
Made 0 to 2 days before the arrival date, a 100% charge applies.
Refunds do not apply if you do not show up at the airport on the day the transportation service is scheduled

These policies also apply to cancel reservations made in fixed payments

Bus:

Cancellations made 3 days or more before the scheduled bus departure time, a 10% charge applies.
Cancellations made 0 to 2 days before the scheduled time for the bus departure, a 100% charge applies.
Refunds do not apply if you do not show up for the bus departure.

Car rental:

Cancellations made 3 days or more before the scheduled time for the car rental, a 10% charge applies.
Cancellations made 0 to 2 days before the scheduled time for the car rental, a 100% charge applies.
Refunds do not apply if you do not show up for the car rental.

Cruise ships:

Cancellations made 90 days or more before the cruise departure date apply a 10% charge.
Cancellations made from 45 to 89 days before the cruise departure date apply a 50% charge or the amount paid as a deposit.
Cancellations made 30 to 44 days before the cruise departure date apply a 75% charge.
Cancellations made from 0 to 29 days before the cruise departure date apply a 100% charge.

Some Royal Caribbean rates are subject to a non-refundable deposit policy, which applies penalties depending on the itinerary. An exchange fee of $ 1,270 mxn per guest may apply. Call PRICETRAVEL to verify the policy that applies to your cruise.

Cancellation policies may vary depending on the cruise line, time of year or type of stateroom selected. You can review the specific policy that applies to the selected cruise during the reservation process.

Circuits:

Cancellations made 30 days or more before departure: 10%.
Cancellations made 15 to 29 days before departure: 25%.
Cancellations made 7 to 14 days or more before departure: 35%.
Cancellations made 1 to 6 days before departure: 50%.
No show: 100% charge.

e) General Rules Applicable for Cancellation of Travel Insurance:

For Travel Services certificate:

Cancellations made 6 days or more after the purchase date apply a 100% charge, as long as the trip does not start within 5 days of the purchase date.
In the event that the trip begins within 5 days after the purchase date, the insurance will be non-refundable from the moment the payment of the service is completed.
It is not possible to cancel the insurance if you have made use of the coverage described in the plan (insurance claim)

For Cancellation Insurance for Any Reason:

The insurance is not cancellable or refundable because it takes effect from the moment the payment of the service is completed and expires 48 hours before the trip begins.
The amount paid for the insurance is not refundable in any case.

For any clarification or comment, you can communicate directly to the telephone 01 (800) 570 0988 to be attended by a Travel Advisor, or you can send an email to contact @ TRAVELS 1A.com, in both cases, you must have Hand the full Name of the person traveling, Locator and Confirmation Code (if it has already been received) to give you a better service.

Withdrawal and / or Withdrawal Law

Passenger powers to withdraw or withdraw

Withdrawal

Based on article 56 of the Federal Consumer Protection Law, the passenger may request the cancellation of the contracted services within the first five business days after the date of purchase of the services.

In these cases, the transporter or travel agency may retain a sum of money, in accordance with what is regulated in this paragraph.

The carrier or travel agency, in accordance with the conditions of the rate, may retain the agreed percentage, which may not exceed 10% of the value received for the rate, excluding fees, taxes and administrative fees. The retention made to the passenger will be made in favor of the carrier.

The provisions of this paragraph will not apply when it comes to promotional rates, I leave that it is offered by the carrier, in which event it will be applied in accordance with the conditions offered.

Promotional rates may not be published or offered until their conditions are registered with the UAEAC Air Transport Office.

The airline and / or travel agent must reimburse the money to the passenger within a maximum period of thirty (30) calendar days from the communication of the withdrawal.

If the passenger desists from the trip giving notice to the travel agency that sold the ticket as an intermediary, it will proceed to refund the money to the passenger once the airline makes the corresponding amount available, without prejudice to the thirty (30 ) days foreseen in the previous paragraph so that the refund of the money to the passenger becomes effective.

7. Privacy, security policies and Privacy Notice

For PRICE RES, SAPI DE CV, it is important to protect your privacy and comply with the Federal Law on Protection of Personal Data Held by Private Parties, applicable to the protection of data provided through this website www.travels1a.com . (the SITE “), for which it uses various security techniques and procedures applicable in the industry, designed to protect them from unauthorized access by users inside and outside the company.

To have access and to contract some of the services offered by the TRAVELS 1A “SITE”, it is necessary for the “USER” to voluntarily provide some personal information to identify him, such as: name, date of birth, address, telephone number, number of fax, email address and some data of your credit card, debit card or services, as well as the name of the people who will use the services, among others. In the event that users have a user identification code and password or a confirmation code is provided, they must provide them at the time it is required on the page, so the “USER” states that he has read THE TRAVELS 1A PRIVACY NOTICE, the terms incorporated therein, and you agree that the terms of such policy are reasonable. The “USER” consents to their personal information being used by TRAVELS 1A and / or by its SUPPLIERS and distributors, third parties in accordance with the terms of the TRAVELS 1A PRIVACY NOTICE and for the purposes established in said notice. For more information about the processing of their personal data, the “USER” can enter the complete Privacy Notice at www.pricetravel.com.mx. Notice of Privacy. The “USER” can enter the complete Privacy Notice at www.pricetravel.com.mx. Notice of Privacy. The “USER” can enter the complete Privacy Notice at www.pricetravel.com.mx. Notice of Privacy.

8. Disclaimer

TRAVELS 1A will not be responsible, nor does it assume any responsibility for any damage or virus that may infect your computer or any other property of the “USER” due to the access, use or navigation that you make of this “SITE”, or for the download of any material , data, text, image, video or audio from the «SITE». In no event will TRAVELS 1A be liable for any injury, damage, loss, loss, claim or any special, punitive, indirect, incidental, negligent, or unlawful damage, resulting from, (a) any use of this “SITE” or of the content found here; (b) any failure or delay (including, without limitation, the use of, or the inability to use, any component of this “SITE” for Reservation or ticketing services); or (c) the operation or non-operation of the SUPPLIER, including,

9. Links (links) to “SITES”

This “SITE” may contain links to other “SITES” Web which are provided solely for your convenience and benefit and not as an endorsement of TRAVELS 1A or its site www.travels1a.com., Said “SITES” Web and their content belong to the SUPPLIERS or distributors or third parties.

TRAVELS 1A and its “SITE”., Reserve the right to deactivate any unauthorized link (link) or frame (frame), and do not assume any responsibility for the content of any other Internet Site linked or linked to this Site. Access to any linked or linked Site will be at the sole risk of the User. a) FACEBOOK or TWITTER.

This “SITE” contains a link to various social pages, among them, the Facebook pages with the username: PriceTravel, and the Twitter page with the username @ travels1a, accounts managed by TRAVELS 1A; The “USER” acknowledges that these pages are exclusively for informational use and social dissemination of TRAVELS 1AL, and TRAVELS 1A will not be responsible, but not limited to, for the content, information, publication of third parties, comments, photographs, videos, content of hashtags (tag), nor any other material outside the scope of the direct administration of TRAVELS 1A, nor for the material that, shared on said social “SITES” by THE “USER” or any third party and outside the administration of TRAVELS 1A, may violate industrial property rights or copyright.

10. Obligations of the user

a) TO PROVIDE TRUE AND TRUSTED INFORMATION.- The “USER” undertakes to provide truthful and correct data on the ages, sex, names or surnames of both the “USER” and the other USERS who accompany him or who commission him to make use of this “SITE”, as well as the data and complete information for the formation of the itinerary and the Reservation of land and maritime services (hotels, visits, rental cars, cruises, etc.), freeing TRAVELS 1A from any responsibility for itinerary changes generated by incorrectly provided data, or for any error in the data provided by the “USER” for the issuance or purchase of air tickets, adhering, where appropriate, to the cancellation clauses for air, land, sea or of cruises expressed in these Terms and Conditions.

b) TO RESPECT THE RULES AND CONDITIONS OF THE SERVICES ESTABLISHED BY THE PROVIDERS AND PROVIDERS OF DIRECT SERVICES.

The “USER” undertakes to adhere to and respect the regulations and conditions of service established by each of the SUPPLIERS and direct service providers contracted by the “USER” through the intermediation of the website www.travels1a.com., of TRAVELS 1A, so TRAVELS 1A must inform you of what is most important, however, the direct PROVIDER of the service may inform you of new or additional conditions of service for which TRAVELS 1A has no responsibility and consequently declines any responsibility that may arise from its breach. Likewise, the “USER” must by his own means obtain the passports or migration documents required by the authorities of the United Mexican States, and of the destination or transit countries, such as visas, health permits, and all those documents required by the Customs, Air, Maritime, Airport, Federal, State, Municipal and other authorities that are necessary to make your trip, releasing TRAVELS 1A on any problem that may arise. with those authorities. In the case of international travel, the “USER” agrees to appear at the airports and check in with the airlines at least THREE HOURS IN ADVANCE on international flights and TWO HOURS IN ADVANCE on domestic flights, except for the express written instruction received from TRAVELS 1A to introduce yourself. that are necessary to make your trip, releasing TRAVELS 1A on any problem that may arise with said authorities. In the case of international travel, the “USER” agrees to appear at the airports and check in with the airlines at least THREE HOURS IN ADVANCE on international flights and TWO HOURS IN ADVANCE on domestic flights, except for the express written instruction received from TRAVELS 1A to introduce yourself. that are necessary to make your trip, releasing TRAVELS 1A on any problem that may arise with said authorities. In the case of international travel, the “USER” agrees to appear at the airports and check in with the airlines at least THREE HOURS IN ADVANCE on international flights and TWO HOURS IN ADVANCE on domestic flights, except for the express written instruction received from TRAVELS 1A to introduce yourself.

11. Disclaimer of responsibilities

By virtue of TRAVELS 1A, through its TRAVELS 1A website, as an online Travel Agency (Operator), it provides services as a reservation agent only as an INTERMEDIARY between THE “USER” and the SUPPLIER or direct SUPPLIERS of the tourist services promoted on this “SITE”. It does not assume or will assume any responsibility generated by the relationship between the “USER” and the End Providers of Services, for which the “USER” releases TRAVELS 1A from any responsibility, in the event of any failure or lack of compliance by the SUPPLIER or SUPPLIERS direct tourism services, including without limitation any failure or compliance by airlines, hotels, PROVIDERS of temporary accommodation, shipping companies and all kinds of boats, SUPPLIERS of water sports,

Similarly, TRAVELS 1A will not be responsible and the “USER” releases TRAVELS 1A from all responsibility regarding:

The veracity of the photographs shown on your “SITE”, with the understanding that they are provided to TRAVELS 1A for insertion by the direct PROVIDERS of the services;
The star category assigned to the Hotels is based on the interpretation of TRAVELS 1A and may differ from the categories reported elsewhere.
The descriptions of the travel services are constantly updated by TRAVELS 1A, said descriptions of the travel services are provided by the direct PROVIDERS of the services in this regard, the travel descriptions must be guaranteed by them.
Any type of failure on the part of the “USER” to obtain the documentation required for their trip, stated but not limited to passports, visas, certificates, etc.;
Any type of failure by the “USER” to follow the travel instructions including, but not limited to, airport departure times, time and date of entry and exit at hotels, coupon exchange policies, etc.;
Regarding the terms and conditions and / or policies of the direct SERVICE PROVIDERS. TRAVELS 1A will not assume any responsibility and the “USER” in this act releases TRAVELS 1A from all responsibility, as well as from any claim, cost, expense or loss that the “USER” may suffer including any personal injury or injury to third parties, accidents or death, damage to personal belongings, loss of fun, anger, disappointment, anguish or frustration, whether mental or physical, provided they are the result of:
- Acts or omissions of anyone other than TRAVELS 1A or its employees;
- Illness, theft, labor disputes, mechanical failures, quarantine, government actions, weather, or any other cause beyond the direct control of TRAVELS 1A;
- Impossibility of the “CLIENT” to travel due to not having the required documents such as, but not limited to, passports with at least 6 (six) months of validity after the date the trip ends, visas, personal identification, prescriptions or documents medical and certificates, health permits and all the documents required by the airport, customs, maritime and air authorities of Mexico and the countries you visit, we also inform you that some countries request that your passport must have at least two free pages stamp or visas.
- Any failure or fault on the part of the direct PROVIDER in providing the service;
- Any failure or lack on the part of the “CLIENT” at the time of enjoying the contracted services;
- Any failure or lack of the “CUSTOMER” to observe or comply with the terms and conditions, policies, instructions, recommendations, security measures among others of the final PROVIDERS of the service;
- Cases of force majeure or acts of God such as: strikes, delays, flight cancellations, earthquakes, military conflicts, hurricanes, and in general any other event that is unpredictable and that is not attributable to TRAVELS 1A;
- Failure of the “CLIENT” to follow instructions, including, but not limited to flight departure times, time and date of entry and exit at hotels, and coupon exchange policies;
- Any other event that is not under the direct control of TRAVELS 1A.

Any claim or notification in writing against TRAVELS 1A must be received no later than 30 (thirty) days after the return from your trip; The “USER” will be responsible for verifying that the final SUPPLIER has special services such as access, comforts and services for people with different capacities, physical or of any other type, which it is suggested to do before carrying out your Reservation. The “USER” will be responsible for reading and abiding by the terms and conditions and / or policies of the final SERVICE PROVIDERS.

The total refund will not be applicable in situations in which the trip has to be canceled, interrupted and / or postponed by TRAVELS 1A, for reasons beyond its control, causes of force majeure, stated, but not limited to weather, hurricane, earthquakes, acts of terrorism, etc., and in which the contractual obligations of TRAVELS 1A with its SUPPLIERS do not allow it to obtain reimbursement of the amount paid or to be paid to the SUPPLIER on behalf of the client. In any case, at the discretion of TRAVELS 1A, 10% (ten percent) of the total amount paid for the Reservation may be withheld through mediation and / or service charges. There is the possibility, at the time of the claim, that the validity of some prices has expired or comes from information erroneously provided by said SUPPLIERS with which the TRAVELS 1A database is fed, however, TRAVELS 1A, takes the precaution of verifying the rates that apply with each Reservation. In the event that the correct price is less than the quoted amount, PRICETRAVEL will apply the lower amount. In the event that the correct price is higher than the quoted amount, your assigned Travel Advisor will promptly contact The “USER”, informing him of the correct amount or registering the cancellation of the Reservation at his request for not agreeing with the increase in price, in which case TRAVELS 1A will refund 100% (one hundred percent) of the amount paid,

In the event that the contracted services could not be provided partially or totally by the SUPPLIER, TRAVELS 1A may only on certain occasions manage on behalf of The “USER” the reimbursement of the appropriate amount, being TRAVELS 1A relieved of any responsibility or greater commitment in cases in which the reimbursement for the total or remaining amount is not reimbursed by the SUPPLIER.

12. Applicable laws and jurisdiction

These Terms and Conditions and any service or product sold in its capacity as INTERMEDIARY by PRICE RES, SAPI DE CV, through its site www.travels1a.com., Will be governed by the laws and Courts of the City of Cancun, Quintana Roo . The “USER” declares that he knows the scope of this Contract, whose Terms and Conditions are the faithful expression of his will and are submitted in the event of non-compliance or interpretation to the jurisdiction of the Federal Consumer Prosecutor’s Office, in the administrative way, as conciliatory instance, to resolve the differences that may arise and if they subsist The “USER” agrees to submit to the jurisdiction of the Laws and Courts of the City of Cancun, Quintana Roo,

13. High standard of cleanliness

Derived from the COVID-19 pandemic that has affected the world, most of our business partners (hotels, carriers, tours and airlines) have implemented safety and hygiene protocols in order to provide you with a quality service and a safe vacation.

TRAVELS 1A has called it “High standard of cleaning” and you will find the badge when you book a product.

We reiterate that all hygiene and safety protocols adopted by the final Suppliers are the responsibility of the latter, so TRAVELS 1A does not assume responsibility for the efficiency of said protocols.

14. RELEASE OF LIABILITY FOR NON-BINDING ERRORS

TRAVELS 1A, in its capacity as Intermediary between the Final Providers and the Clients, publishes in good faith the information that appears on this “SITE” which is provided and uploaded to the “SITE” by the Final Providers. Then then it cannot guarantee that it is free of inaccuracies and typographical errors, so it will not assume responsibility for any errors or omissions that may exist in the “SITE” with respect to the information provided by the End Suppliers. Obvious errors (including description of travel products and services, photographs, amenities, general product descriptions, misprints, typographical errors and currency conversion miscalculations, general pricing errors, etc. .) will not be binding. In the event of an error in the rates charged by the Final Provider that affects the price of a confirmed reservation, TRAVELS 1A and its “SITE” are expressly authorized to modify the affected reservation according to the updated information provided by the Final Provider to reflect the rate. correct, prior notification to the “USER”. In this case, if applicable, the “USER” will be offered the possibility of keeping his or her reservation pending at the correct price or the reservation will be canceled without applying any penalty, according to the Final Provider’s own policies. prior notification to the “USER”. In this case, if applicable, the “USER” will be offered the possibility of keeping his or her reservation pending at the correct price or the reservation will be canceled without applying any penalty, according to the Final Provider’s own policies. prior notification to the “USER”. In this case, if applicable, the “USER” will be offered the possibility of keeping his or her reservation pending at the correct price or the reservation will be canceled without applying any penalty, according to the Final Provider’s own policies.

Last update March 23, 2021